Thank you for your request
We’ll call you at +78 546 34 78 and help to register as a driver in our app
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Scan the QR code with your smartphone camera
How to change my driver's info?
Personal info such as phone number or email
• please contact us via Support chat or mail us at support@indrive.com
Profile picture
• send it to us at support@indrive.com — we'll update it within 24 hours
Documents
• in the side menu open your profile and upload new documents. We'll verify it within 24 hours
Bank account
• in the side menu open Wallet and upload new bank info. It takes time to verify your bank details, but you still can accept ride requests"
How to get ready for the ride?
• Keep your car clean and air out the interior. Check that the car is in good working order before the ride.
• Check the mechanical condition of your vehicle regularly. The driver must ensure the passengers' safety en route.
• Have change ready. A driver always needs to be able to make change, even if the passenger wants to pay using large bills.
• Don't pick up other people besides the passenger. Drivers must work alone; third parties are not permitted to be in the car during the ride.To accept ride requests, you have to be free from fatigue and free from drugs and alcohol
How to get more ride requests?
• Keep your priority high: complete more orders and get higher ratings
• Offer a reasonable fare: if your offer is too high, passengers will most likely choose another driver
• Don't cancel accepted orders: frequent cancellations of accepted orders lowers your priority
Can I cancel the accepted order?
You can cancel it any time: please try not to cancel accepted orders to keep your rating high.
If you have to cancel the order, notify the passenger about it as soon as possible. Otherwise complaints cannot be avoided. We temporarily block profiles of drivers who cancel accepted orders too many times
How can I make more money in the app?
The more passengers choose you, the more opportunities to make money you make:
• keep your priority high: complete more orders and get higher ratings
• offer a reasonable fare: if your offer is too high, passengers will most likely choose another driver
• don't cancel accepted orders: frequent cancellations of accepted orders lowers your priorityDepending on your region, you can register in other inDrive services to make even more money
How to delete my account?
In the side menu open Settings and tap 'Delete my account' button. Your request will be redirected to our Support chat. You'll need to have no money on your balance to delete the account.
If you haven't been blocked on the service and you owe nothing on your balance, we will delete your account within 24 hours.
If there is money on your balance, we will refund the money within 10 business days from the moment we receive your request
*0% service payments for 6 months from the official start of inDrive application in your city (except Lagos). Service payments don't include operational fees, depend on your location and may be changed. To get more info, send us a request via the form at indrive.com